Having been a recognised name in the optical industry for more than 16 years, Plus Minus EyePoint continues to deliver excellent services to meet its customers’ optical needs. Its two opticians, John and Richard are also its directors. Having come from an optical laboratory background, customers can be rest assured about their expertise as well as dedicated consultation and examination services.
John and Richard provide a range of optometry services such as eye examinations and eyewear products comprising prescription glasses, contact lenses and designer sunglasses. The company’s wide range of fashion eyewear and quality ophthalmic lenses is also affordably priced, with brands carried including Adidas, BCPC, Dun, Chopard, Ethereal, Japonism, Mont Blanc, TOD’s, Silhouette, and Yellows Plus.
Meeting their customers’ expectations and providing top notch services were the main reasons why John and Richard started Plus Minus EyePoint.
John and Richard invested heavily into new technology and state-of-the-art equipment such as Progressive Lens Analyser, LED Visual Chart and Carl Zeiss Relaxed Vision Terminal to provide the most advanced and efficient consultations services. Through the process, they also hope to educate customers by recommending the most suitably powered lenses to them.
Both directors highlight that their high technology equipment is one of the company’s main draws for customers. They also often play the role of image consultants, advising customers on which pair of spectacles to choose. Most importantly, they endeavour to solve their customers’ immediate problems such as troubleshooting their lens problems.
Providing top-notch customer service has brought Plus Minus EyePoint much personal satisfaction and praise from customers. This has led to more customer referrals and better business. Not content to rest on their laurels, the directors underline that they will continue striving to provide customers with a first-class eyewear fitting experience.